Pricing

Your Healthcare Call Agent

Pricing2024-11-07T07:48:41-08:00

We Deliver Value from Day 1 with “Pays for Itself” Affordability

We are committed to a fixed monthly ‘no surprise, no hidden fees’ pricing model for Wendi’s call agent solution. Our pricing is designed to help you quickly extract as much value from our service. Everything you need for success is included in our pricing, from the first phone call with our team to your first a-ha moment AI call automation! Our solutions will save you thousands of dollars a month at a cost of only hundreds.

24/7 Support

Wendi never sleeps

AI-powered

State-of-the-art efficiency

Everything you need for success is included

  • 24/7 call answering and transfer capability

  • Complete automation for intake, verification, and scheduling
  • Text confirmation and reminders

  • A team of several people implementing and supporting your needs
  • Patient-provider matching based on patient need, insurance, and location
  • No code, no technical learning requirements

Increase operational efficiency and profit

Healthcare is Hard

Let Wendi’s AI make managing, operating, and growing your unique healthcare practice easier

Insurance providers that Wendi supports: 96%
Productivity increase because of automation: 86%
New customer acquisition average increase: 43%

Unmatched Benefits

  • Automation designed to decrease administrative burden and increase patient throughput
  • Enterprise-level scalability to meet the needs and size of your practice
  • Seamlessly integrated and secured AI platform covered by HIPAA
  • A fully customizable and trainable agent

  • Enhanced patient satisfaction with automation designed to respond to your patients even when you can’t
  • 12 months’ worth of feature enhancements and improvements at no extra cost
  • No code, no technical learning solution, so you can focus on healthcare

  • Simple patient call handling to oversee the entire intake automation

Some of our Happy Customers

Leading practices trust Wendi.

Reduced admin burden

“The Wendi call agent is a critical member of our team. Since adding her to our website, we have saved hours daily. We’ve also seen a higher new patient count by streamlining the onboarding process. Wendi saved us from hiring someone new at 10X the cost.”

Colleen Hilton, Acuity Counseling

Increased new patient throughput

“We are a group mental health practice with dozens of providers. Wendi has improved our new customer acquisition by 40%, saving us daily hours and producing a 300X ROI within 30 days.”

Tamara Lagalo, Spring Forest Counseling

Watch this quick overview to see how Wendi can optimize your practice’s operations.

Have more questions? Here are some frequently asked questions:

Can I expect immediate results?2024-11-07T07:51:33-08:00

Yes! However, the right way to think of Wendi is a long-term commitment to your business’s health and transformative growth potential. Wendi’s impact will be realized almost immediately, but adopting AI in your practice sustainably meets your conversational flows, which may require slight tooling and optimization. In a very short period of several months, Wendi will begin to produce an ROI that is more than a few hundred a month in cost and for 75% less than any person you would need to hire to do the same. It will also be more cost-effective and successful than traditional call centers. Furthermore, your team will love it because they can focus more on the clinical tasks and less on admin stuff while Wendi works 24/7 doing so.

Can I pick and choose the features I want?2024-11-07T07:53:38-08:00

While Wendi offers plans for practices of all sizes, we do not offer a la carte features. Our plans include intake, verification, and scheduling automation with 24/7 call capabilities. Plans vary based on the number of agents you may want on the plan, which is usually distinguished by locations, whether you want agents trained in topics outside of scheduling and verification, and whether you need integration into EMR. Our customers maximize their ROI with Wendi by utilizing all of the features she offers and the power they afford our customers.

Is there a limit to how many patients I can manage with my Wendi account?2024-03-27T12:28:43-07:00

There is no limit on how many patients Wendi can manage, concurrent or sequential.

Is there a limit to how many user accounts I can have?2024-03-27T12:27:54-07:00

No limit exists on how many staff you set up for user accounts. Depending on your plan, you are also allocated several provider accounts. Do not worry; regardless of method, you can always add providers to your plan for a small incremental cost.

What happens if my EMR doesn’t allow integrations with Wendi?2024-11-07T09:48:09-08:00

We continue to expand our list of supported platforms, but many EMRs do not allow integration by a third party. Click here to learn more about EMR integration. You can find the growing list here: Learn more

How long is the onboarding process?2024-11-07T07:56:55-08:00

Onboarding typically involves establishing phone lines and conversational flows that last about thirty days. The time required over that period would be a couple of meetings or hours.

We will provide you with the necessary onboarding documents and support so that you can start using Wendi as soon as possible after you sign on.

Do I need to install software on my computer to access Wendi?2024-11-07T07:57:55-08:00

No, Wendi is a cloud-based platform you can access without installing software, requiring no technical skills or involvement from your team to manage.

Do you provide training?2024-11-07T09:49:30-08:00

Once the Wendi call agent is established, you do not need to manage anything technical. You will be provided with a dashboard for agent overview purposes. If you need anything modified or changed, your dedicated account manager will handle it.

Is there a demo?2024-11-07T07:59:25-08:00

Yes, if you wish to see a typical Wendi call agent demo, click here: Wendi call agent

Do I have access to support?2024-11-07T08:00:18-08:00

Wendi provides dedicated support for transitioning your practice to AI call automation. From your initial onboarding to the last day of your twelve-month term, you will have a dedicated account manager who will configure your call agent and answer ongoing questions. Support is also handled through phone and email, and most resolutions are typically addressed within 24-48 hours.

How long is your standard term?2024-03-27T12:05:13-07:00

Wendi’s standard term is 12 months, and you have both an annual pay option, which comes with a significant discount, and a monthly payment option.

Do you have a free trial or offer month to month?2024-11-07T08:01:49-08:00

Wendi’s virtual front office is not an off-the-shelf chat solution but requires significant set-up on our part. Since we build and customize each account specific to the conversation flows of that practice with time-saving automation, we cannot offer a free trial or a month-to-month option.

Have you got questions about pricing?

Our plans start at only hundreds of dollars a month. We would happily discuss the plan options most suited to your needs.

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