Virtual Front Office Designed for Providers
Wendi provides the top virtual assistant for physicians to ensure your practice’s priorities receive expert support. And in turn, a virtual front office helps you grow and expand. Save money, improve profits and enjoy a frictionless office with our help.
Thanks to our versatile capabilities, Wendi integrates seamlessly into every office workflow — especially those where you need the most help!
AI front office assistants from Wendi support all areas of your practice
Journeys – Workflows – Phone System
Examples of tasks that our digital healthcare front office assistants handle:
Wendi’s Virtual Assistant for Doctors
Patient Journeys
Automate the patient journey with Wendi’s phone, text and chat capabilities:
Patient Workflows
Automate existing patients’ workflows. Patients can easily chat with Wendi to handle various requests:
Phone, Text and Chat System
Wendi offers a complete text and phone system with unlimited call routing and forwarding and messaging. Our benefits don’t stop there:
Benefits of Digital Healthcare Assistants
Digital Healthcare Assistant FAQs
A virtual healthcare assistant is a digital tool that uses artificial intelligence (AI) and natural language processing to provide patients with personalized assistance. Patients can access a virtual healthcare assistant (or “virtual front office”) through various channels, like phone, voice, text, chat or onlne.
A virtual healthcare assistant uses AI to automate nearly all administrative functions from intake to scheduling and insurance verification. The algorithms over time will learn from large data sets of data from workflow so as to optimize your practice’s patient management effectiveness over time.
Virtual healthcare assistants offer patients many benefits, including 24/7 access to patient management, appointment scheduling, insurance verification, and intake.
Wendi designs virtual healthcare assistants to be secure and comply with regulatory standards — such as HIPAA, GDPR and CCPA — to protect patient privacy and data security. However, patients should always use caution when sharing sensitive medical information. Wendi ensures patients have a trusted and secure virtual healthcare assistant platform at their fingertips.
Some of our Happy Customers
Leading practices trust Wendi.
Reduced admin burden
“The Wendi digital assistant is a critical member of our team. Since adding her to our website, we have saved hours daily. We’ve also seen a higher new patient count by streamlining the onboarding process. Wendi saved us from having to hire someone new at 10X the cost.”
Colleen Hilton, Acuity Counseling
Increased new patient throughput
“We are a group mental health practice with dozens of providers. Wendi has improved our new customer acquisition by 40%, saving us daily hours and producing a 300X ROI within 30 days.”
Tamara Lagalo, Spring Forest Counseling
