Automate the Patient Journey and Workflows


Automated phone, text and chat 

24/7 support

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Insurance Simplified

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Dermatology Virtual Assistant Designed for Dermatologists

Wendi provides the top dermatology virtual assistant to ensure your practice’s priorities receive expert support. And in turn, a virtual front office helps your practice grow and expand. Save time, make more money and enjoy a frictionless office with our tools.

Thanks to our versatile AI capabilities, Wendi integrates seamlessly into every office workflow — especially where you need the most help!

AI front office assistants from Wendi support all areas of your practice

Journeys – Workflows – Phone Systems

Wendi’s virtual dermatology assistant handles these tasks and more:

  • Scheduling and managing appointments
  • Simplifying intake with digital forms
  • Engaging patients when you can’t with chat and text

  • Getting questions answered with automation
  • Getting back to missed calls with intake automation
  • Confirming and disconfirming patients (verbally and digitally)
  • Collecting and verifying insurance information
  • Getting CPT-level data to bill from Insurance properly
  • Maintaining consistent digital check-ins with patients for ongoing support

Wendi’s Virtual Assistant for Dermatologists

Patient Journeys

Make the patient/client journey as stress-free as possible with Wendi’s help. Wendi’s phone, text and chatbot capabilities automate the patient/client journey, making these areas a breeze:

  • Checking insurance benefits
  • Routing patient to available provider or location
  • Simplifying the patient referral process
  • Managing forms digitally
  • Scheduling appointments
  • Screening your patients/clients

Patient Workflows

Make your patient/client workflow the best it can be with Wendi’s innovative technology. Wendi’s communication with patients/clients is crystal-clear when it comes to anything office-related. And you can rest assured that Wendi efficiently completes these tasks:

  • Checking insurance data in seconds
  • Wendi quickly authenticates over 1,800 insurance payers

  • Completing website, text and chat forms
  • Rescheduling and canceling appointments
  • Sending and receiving messages to and from providers
  • Send and receive messages from mental health professionals and patients

Phone, Text and Chat System

Use Wendi’s chat, text and phone system to automate your center’s daily duties. Enjoy unlimited messaging, call routing and call forwarding, to name a few. But here’s a more comprehensive view of what Wendi can take on:

  • Inbound call round robin and voicemail
  • Text transcribed voicemail and chats

  • Automatic text reply to unanswered calls
  • Schedule appointments via automation
  • Customizable SMS workflows
  • Individual and Mass texting
  • Text scheduling

The Advantages of a Recovery Center Virtual Assistant

  • Being Available 24/7, in Any Time Zone
  • Boosting Revenue
  • Building More Constructive Workflows
  • Having Comprehensive Calling Capabilities
  • Increasing Patient/Client Satisfaction
  • Increasing Staff Productivity
  • Maintaining HIPAA Compliance
  • Organizing Your Office Tasks
  • Simplifying Billing Processes
  • Streamlining and Saving Time

Virtual Dermatology Assistant FAQs

What is a virtual dermatology assistant?2024-04-03T16:04:49-07:00

A virtual dermatology assistant is an AI-powered platform that provides dermatological information, assistance and guidance by helping with administrative tasks.

How does a virtual dermatology assistant work?2024-04-03T16:07:03-07:00

A virtual dermatology assistant operates on advanced AI technology, specifically natural language processing (NLP) and machine learning. Users interact with the system by typing or speaking questions and the AI model uses its knowledge to provide relevant and accurate responses.

AI assistants can also help with office tasks to improve workflows at your dermatology practice.

Can a virtual dermatology assistant diagnose skin conditions?2024-04-03T16:08:12-07:00

No. A virtual dermatology assistant is not a substitute for professional medical advice or diagnoses. It’s essential to consult a licensed dermatologist or healthcare professional for accurate diagnoses and personalized treatment.

What type of information can I get from a virtual dermatology assistant?2024-04-03T16:12:35-07:00

The AI assistant can provide skincare routine information related to verifying insurance, going through a patient intake process or scheduling.

Is my interaction with a virtual dermatology assistant private and secure?2024-04-03T16:37:46-07:00

Yes. Your interactions with the virtual dermatology assistant are private and secure. However, it’s crucial to be cautious and avoid sharing sensitive personal information — such as your full name, address and medical history — during your interactions.

Can a virtual dermatology assistant help with emergency situations or severe skin conditions?2024-04-03T16:38:18-07:00

No. A virtual dermatology assistant is not equipped to handle emergencies or severe medical conditions. If you have a medical emergency or a severe skin concern, seek immediate medical attention: Contact local emergency services or visit the nearest healthcare facility.

Some of our Happy Customers

Leading practices trust Wendi.

Reduced admin burden

“The Wendi digital assistant is a critical member of our team. Since adding her to our website, we have saved hours daily. We’ve also seen a higher new patient count by streamlining the onboarding process. Wendi saved us from having to hire someone new at 10X the cost.”

Colleen Hilton, Acuity Counseling

Increased new patient throughput

“We are a group mental health practice with dozens of providers. Wendi has improved our new customer acquisition by 40%, saving us daily hours and producing a 300X ROI within 30 days.”

Tamara Lagalo, Spring Forest Counseling

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