AI-Powered Healthcare Management
AI call automation designed for all practice types
24/7 call answering – Human-Quality conversation – Intake Automation
How it Works
24/7 call answering
Wendi will answer your calls 24/7, converse with your patients, handle the scheduling and verification or transfer them even while you sleep. Imagine relieving your team from answering the phones that too often keep them from more critical clinical tasks. Imagine the intake, scheduling, and verification of your patients before they are required to connect with your team. Your patient starts a conversation with Wendi and the call agent will be able to answer questions they are trained on. Wendi can collect patient information, dynamically schedule patients into available time slots for particular providers, check insurance, and, when possible, pass that data to your EMR. Imagine with this 24/7 capability, how much better off your practice would be?
AI-Powered Conversation
Wendi is a call agent designed to automate and handle your inbound calls, reducing time spent taking calls, listening to voicemails, filling out forms, entering information into your EMR, verifying insurance, and scheduling visits. Not only do you NOT need to hire a new staff member to deal with the bottlenecks of your calls or outsource to a call center that will disappoint you and cost more, but your staff will be thrilled you brought Wendi in to pick up the slack and free them up to do what they love – provide healthcare. If you could do all this for less than 1/10th the monthly cost of a new employee while working 24/7, why wouldn’t you?
The Wendi call agent can also be trained on more practice information, allowing the patient to get the additional information they need without needing or slowing down your team. Where applicable, the call agent can also. What about if Wendi could also worry about getting the data into your EMR so your staff doesn’t manually. See more on EMR integrations here: EMR Integrations. To learn more about how Wendi can transform your practice, contact us.
Some of our Happy Customers
Leading practices trust Wendi.
Reduced admin burden
“The Wendi call agent is a critical member of our team. Since adding her to our website, we have saved hours daily. We’ve also seen a higher new patient count by streamlining the onboarding process. Wendi saved us from hiring someone new at 10X the cost.”
Colleen Hilton, Acuity Counseling
Increased new patient throughput
“We are a group mental health practice with dozens of providers. Wendi has improved our new customer acquisition by 40%, saving us daily hours and producing a 300X ROI within 30 days.”
Tamara Lagalo, Spring Forest Counseling