Mental Health Virtual Assistant Designed for Therapists, Psychologists and Psychiatrists
Say hi to Wendi, a time-saving and cost-effective virtual assistant for mental health therapists, psychologists and psychiatrists. Then, say goodbye to the need for another set of hands. With Wendi, you have more leeway to build your practice while treating patients/clients. Wendi’s expert AI training allows it to cover calls, streamline workflows, handle scheduling and do much more. And few things are more valuable for your practice than having more time and money!
Are you ready to free up your day?
AI front office assistants from Wendi support all areas of your practice
Journeys – Workflows – Phone Systems
Wendi’s mental health virtual assistant shoulders these tasks and more:
Explore Wendi’s Mental Health Virtual Assistant
Patient Journeys
Make the patient/client journey frictionless with Wendi’s help. Wendi’s phone, text and chat capabilities automate the patient/client journey with an array of smart actions:
Patient Workflows
Maximize your patient/client workflows with Wendi’s cutting-edge technology. Wendi easily communicates with patients/clients and swiftly complete tasks like these:
Phone, Text and Chat System
Wendi offers a complete text and phone system with unlimited call routing and forwarding and messaging. Our benefits don’t stop there:
Advantages of a Mental Health Virtual Assistants
Digital Healthcare Assistant FAQs
A mental health virtual assistant like Wendi is a phone, text and chat tool that works via AI training. It helps you grow your practice by automating office tasks, such as transcribing voicemail, scheduling appointments and checking insurance data.
A mental health virtual assistant like Wendi handles administrative work securely and swiftly while remaining HIPAA compliant. It automates the patient/client journey, powers phone/text communications, handles appointments, checks insurance and streamlines workflows.
Because Wendi acts as virtual digital front office, your real-life staff doesn’t have to complete those time-consuming duties. And you don’t have to hire, train and pay another human employee.
You enjoy a spectrum of benefits when you enlist a virtual assistant for a mental health practice.
First, a virtual assistant like Wendi saves your practice significant time and costs. Because it covers daily office work, you don’t have to pay another staff member’s salary. Furthermore, it boosts patient/client engagement by naturally maintaining lines of communication — a necessity in the mental health field.
In fact, Wendi outsmarts other virtual assistant companies for a mental health practice because of its intuitive, targeted communication skills.
Like other virtual healthcare assistants, a mental health virtual assistant works with state-of-the-art AI and natural language processing.
Developers train it to log, process and respond to patients/clients during over-the-phone and online interactions. It also pulls from a wealth of sources to capture and scan patient/client data.
No. A mental health virtual assistant cannot suggest resources (such as hotlines and prescription information) and recommend courses of action. Its capabilities are limited to intake, verification and scheduling needs.
It cannot provide the personal, custom care that a professional therapist, psychologist or psychiatrist does. Your patients/clients should speak with licensed professionals for tailored treatment.
Yes. The data a mental health virtual assistant handles is secure.
Still, it’s wisest for patients/clients and mental health professionals to use discretion when submitting any personal, sensitive information online.
As of present, the information mental health virtual assistants offer patients/clients in chat communications dates to 2021.
However, updates are ongoing, and Wendi draws data from many sources. These include patient/client records, logged interactions, contact information and insurance records.
Some of our Happy Customers
Leading practices trust Wendi.
Reduced admin burden
“The Wendi digital assistant is a critical member of our team. Since adding her to our website, we have saved hours daily. We’ve also seen a higher new patient count by streamlining the onboarding process. Wendi saved us from having to hire someone new at 10X the cost.”
Colleen Hilton, Acuity Counseling
Increased new patient throughput
“We are a group mental health practice with dozens of providers. Wendi has improved our new customer acquisition by 40%, saving us daily hours and producing a 300X ROI within 30 days.”
Tamara Lagalo, Spring Forest Counseling
