Recovery Center Virtual Assistant Designed for Mental Health Professionals
Say hi to Wendi, a recovery center virtual assistant for therapists, counselors, psychologists and psychiatrists. With Wendi, you save both time and money, which allows you to better care for and treat your patients/clients. Wendi’s AI helps you handle calls (both incoming and outgoing), scheduling and busy day-to-day workflows.
Are you ready to free up your day and work smarter with virtual AI assistance?
AI front office assistants from Wendi support all areas of your practice
Journeys – Workflows – Phone Systems
Here are some tasks Wendi’s recovery center virtual assistant tackles:
Explore Wendi’s Virtual Assistant for Recovery Centers
Patient Journeys
Make the patient/client journey as stress-free as possible with Wendi’s help. Wendi’s phone, text and chatbot capabilities automate the patient/client journey, making these areas a breeze:
Patient Workflows
Make your patient/client workflow the best it can be with Wendi’s innovative technology. Wendi’s communication with patients/clients is crystal-clear when it comes to anything office-related. And you can rest assured that Wendi efficiently completes these tasks:
Phone, Text and Chat System
Use Wendi’s chat, text and phone system to automate your center’s daily duties. Enjoy unlimited messaging, call routing and call forwarding, to name a few. But here’s a more comprehensive view of what Wendi can take on:
The Advantages of a Recovery Center Virtual Assistant
Recovery Center Virtual Assistant FAQs
A recovery center virtual assistant is a sophisticated AI tool that remotely provides administrative and support services to recovery centers and addiction treatment facilities.
They can assist with tasks managing inbound patient leads, data entry, customer support and more.
Virtual assistants in recovery centers can handle a wide range of tasks, including managing appointment schedules, answering phones and responding to emails.
Yes, reputable recovery center virtual assistants are typically programmed to maintain patient confidentiality and adhere to Health Insurance Portability and Accountability Act (HIPAA) regulations.
It’s crucial to choose a virtual assistant who understands and follows these privacy guidelines.
Yes, recovery center virtual assistants are AI software tools, so they can work remotely and provide services from anywhere with an internet connection. This remote work arrangement allows for flexibility and cost savings for recovery centers.
The availability of recovery center virtual assistants can vary. Some may offer 24/7 services, while others may work during specific business hours. It depends on the AI features and tools your recovery center uses, as well as the agreement and requirements that are set.
Virtual assistants take data security seriously. They use secure communication channels, follow data-handling best practices and may use encryption and secure storage methods to protect sensitive information.
Yes, in that many recovery center virtual assistants can help with insurance verification. The patient can self verify and the practice can re-verify patient insurance information down to the CPT level.
The cost of hiring a recovery center virtual assistant varies depending on the company and platform you choose. Most offer fixed monthly rates or long-term contracts, but others may have a fixed rate for project-based pricing.
Effective communication with your virtual assistant is essential for a successful working relationship. Use clear communication channels, establish expectations, provide detailed instructions and schedule regular check-ins to discuss progress and address any questions or concerns.
Remember that recovery center virtual assistants’ services may vary. As a result, definitely discuss your unique needs and expectations with potential candidates or service providers to find the right fit for your recovery center.
Some of our Happy Customers
Leading practices trust Wendi.
Reduced admin burden
“The Wendi digital assistant is a critical member of our team. Since adding her to our website, we have saved hours daily. We’ve also seen a higher new patient count by streamlining the onboarding process. Wendi saved us from having to hire someone new at 10X the cost.”
Colleen Hilton, Acuity Counseling
Increased new patient throughput
“We are a group mental health practice with dozens of providers. Wendi has improved our new customer acquisition by 40%, saving us daily hours and producing a 300X ROI within 30 days.”
Tamara Lagalo, Spring Forest Counseling
